CUSTOMER CARE
F.A.Q

Q: Do you use real butterfly wings?
A: No. The wings are made from specially treated silk material and no real butterflies are used at all.

Q: Can I put Silkwing Butterflies out in the garden?
A: Yes, for a little while at a time, but avoid direct sunlight.

Q: How do I clean dusty butterflies?
A: A quick swish through clean tap water should do it, and gently shake off exess water and leave to dry

Q: How much does postage cost?
A: This will depend on the total weight of the order, as well as the delivery method you require.

Q: I live in USA, can I buy Silkwing Butterflies?
A: Yes, we welcome customers from all over the world.

Q: If I wanted something very specific, size, shape, etc. would you make it for me?
A: Certainly, we are able to colour-code to your specific requirements and if need be, create a unique butterfly just for you.


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